FAQ

Where is Case Combo located? Our headquarters is located in Clinton, New Jersey.


How do I get my free wallpaper? We’ll send you a text with a download link for the wallpaper. You’ll download it to your phone and can add it as your phone wallpaper.


How long does it take to ship? We typically process and ship all orders within 3 business days of receiving the order.


Do you offer free shipping? We offer free standard shipping on all orders in the United States. Expedited shipping is also available.


Where do you ship? We offer global shipping. No matter where you’re at, we’ll get your case to you.


What is your return policy? Because your case is printed just for you, you can submit a request for a free return within 90 days of the delivery date.


Will your case protect my phone? Yes. Each case has a high-strength polycarbonate shell paired with shock-absorbing polyurethane lining to ensure maximum protection from falls. You won’t even blink at a drop.


What phone models do you make cases for? We make phones for most iPhone, Samsung Galaxy, and Google Pixel models.


Do your phone cases have any quality certifications? Yes. Each case is certified for quality by Intertek, the global leader in phone case testing, inspection, and certification.